Conclusion

Prepare for rapid growth

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Hire in the HR field
Institute a stronger managerial team in all airport locations
Expand both hardware and software developments
SAP is great, but may create large limitations with security for Clear customers
Eliminate human error
Create new software backup systems that are encrypted and professionally managed
Create a security lock box
Strengthen employee background checks, contractual agreements, tie loose ends


Recommendations

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Increase participating airports (50+ by 2011)
Extend availability (goal is 24:7)
New product listings (shoe scanner)
Private- public status (gain support from stockholders)

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